The treadmill was received badly damaged, delivered on 28th July 2020 and left in my garden by the courier for 2 days in the rain while we were away. Only the latest review will count in the company's TrustScore. The need to stay healthy is one that every human has. I can assure you we are a genuine company and have been trading for a number of years now. I am 78 and shielded and it weighs 17Kilos so that is impossible. I would say to all that using the media can be a kick up the a*** for some companies so continue with your reviews good and bad . Another nightmare over loong time to get it exchanged with copy&paste excuses even after telling them we were testing it with potential interest to buy more units for our spa... Hi there, so sorry to read your feedback. Todayâs at-home treadmills offer a bounty of features and controls to make your workout fun and fulfilling. I was told that UPS would not come and collect it and that i had to take it to a drop off point. Most popular reviews. I was contacted as advised within 24 hours (delivery info was missing from initial dispatch confirmation) and before I needed to follow up, treadmill had arrived. With a maximum speed of 20km/h, a 15% gradient range incline & 12 in-built training programmes â the Kick offers high quality & professional fitness performance. With the Task 2.0, Bluefin have covered both bases. Bluefin Fitness Kick 2.5 Treadmill Advanced Performance Treadmill: The Kick 2.5 is the perfect addition to your home gym. Flat 5% OFF on Bluefin Fitness Products: 11/17/2020: For £429: Purchase Bluefin Fitness KICK 2.0 Innovative High-Speed Folding Treadmill for £429: 11/16/2020: For £779: Buy Bluefin Fitness CURV 3.0 Elliptical Cross Trainer for £779: 11/15/2020: From ⦠I hope that the refund was processed for you, but without your full name or order details I cannot look into this - however, if you have any further queries or if there's anything we can do to change your view of Bluefin, please reach out to our support team. It does both adequately â with the desk part the best bit for me. Apart from that, very very happy with Tour SP. Bluefin Fitness KICK Innovative High-Speed Folding Treadmill If you're looking for an advanced treadmill without the high price tag Bluefin's Fitness Kick is one to seriously consider This is not supplied â though there is a tablet holder. We pride ourselves on customer service, so it's saddening to see you did not experience this with us. They did not take responsibility for this and send me back a damaged unit. Ordered a rowing machine back in June (£600 so not exactly cheap), broke within 2 months. No customer service. Learn how your comment data is processed. Fitness Review is part of the amazon.co.uk / EU affiliate program. fitness treadmill Ordered a fitness treadmill on 26 October, arrived on 30th. They contacted me as soon as the item was returned and arranged the refund. From your review name I am unable to locate the specifics of your order. Whilst I know we've not been perfect, we have most certainly improved since the time you left your review - if there's anything we can do to turn your experience into something more positive, please email our support team who'll be more than happy to help. Most of it is positive, with people liking the quality. For full disclosure in between order and delivery I came here and read the reviews, and did have a bit of a panic. I can see our co-founder Charlotte has personally reached out to you with the email we have on file, so please feel free to respond if there's anything we can do for you. It folds almost flat; the makers show it being stored under a bed. Kind folks like you make our job a pleasure. Bluefin Fitness TASK 2.0 2-in-1 Folding Under Desk Treadmill | Home Gym Office Walkpad | 8 Km/h | Joint Protection Tech | Smartphone App | Bluetooth Speaker | Compact Walking / Running Machine 3.8 on 9 reviews it is impossible to assemble as the parts dont fit together. Minus a star as there was a slight scuff on the base and the packing could have been a little bit better. Choose from multiple exercise modes & configurations with speeds of up to 8km/h. Hopeless. No customer service and a dishonest company. With app integration, its own console and easy setup â it will get the job done. Bluefin 3D Dual Motor - Customer Reviews, Prices, Specs ... Posted: (8 days ago) Bluefin 3D Dual Motor is a very popular option in the middle of the vibration platform machines price range. To confuse things even further, my Amazon order page says my delivery has been 'delayed'.I agree with the comment asking "Is this a real company? True Fitness is known for producing hassle-free ergonomic fitness equipment. People liked the solid base and ability to double up as a regular or desk treadmill. Add in app control, a wearable remote and some quality extras like a quiet 2 hp motor and cushioned running surface, and you have a product which covers both bases well. Hey Karen. treadmill broke after 1 month. Find helpful customer reviews and review ratings for Bluefin Fitness KICK Innovative High-Speed Folding Treadmill | Quiet | 20 Km/h + 7 HP + 15% Incline | Joint Protection Tech | Kinomap | Live Video Streaming | Video Coaching & Training | HRC Sensors at Amazon.com. Donât forget to bookmark us today! Instead of a static console you get a curved bar which can be folded out of the way. Summary: The Task 2.0 Treadmill from Bluefin Fitness is a unique hybrid. do not purchase from these people. Worst Customer Relations Ever Experienced. Please let us know if there's anything we can do to make this right. Just don’t go there. This foldable neat treadmill is a perfect blend of a compact home machine and a professional high-end gym treadmill. As of 5 September 2020 I still don't have the missing washers. absolutely awful. Hey Heidi, thanks for taking the time to leave this review, although I'm sorry to see you had issues regarding the refund. Sounds like we really missed the mark and I will be taking this to management so this can be looked into. I contacted trading standards and my credit card company to claim under section 75. They are so efficient and helpful. They are beyond appalling as a business and I’m not convinced they are a genuine company. All I can do is profusely apologise for this and if we can do anything to help improve your experience with us, please do let us know. The company had NO problem taking my money from my account. Hi Mark, sorry to see you had issues with your order. Hi Paul. It maintains a headquarters in St. Louis, Missouri and has distributors in more than 70 countries. On arrival, I found washers were missing and therefore the equipment could not abe assembled. Not sure if the company are able to convince me this would be a wise choice? Hi there, thank you for your feedback - I'm sad to see your experience with Bluefin wasn't a positive one. The unit is 149cm long by 66.5cm wide and 105cm tall. We hold our hands up and admit this year we have had a big learning curve but I am pleased to say we've learnt from the mistakes made and have improved many processed within the company that affect the customer journey. Wahoo! When i first contacted customer services i was told to open the machine and fix it myself. You will control the belt speed and on / off, or select one of the built-in training programs via this watch-like remote. Rowing machine faulty , broke was issued a spare part which also broke , impossible to get them to collect item for a refund !! Eventually i just called UPS and they came and picked it up the same day so no idea why Bluefin told me i had to take it to a drop off point. The inbuilt speakers received praise. You will see speed, distance, heart rate and calories burned on display. Bluefin has a great reputation â though you never know when this might change. Noted on the PDF, this is a great idea! I would leave no stars but don't have the option.Ordered an exercise bike, waited three weeks, order delayed, Amazon said...complained to Bluefin who took days to respond, then eventually said they had delivered it, and advised I check with my neighbours? We pride ourselves on our customer service so it's upsetting to see you did not see this during your time with us. It is basic, with 6 pre-set workouts and manual controls. I contacted the company on 25 August 2020 asking the company to send me the missing parts. Couldn't agree more with the many comments of other disappointed clients of Bluefin: Delivery of first fitness plate delayed for weeks & arrived faulty/not working. The second bluefin paddleboard took weeks to arrive due to heavy demand, the quality is dreadful in comparrison to their earlier products. The treadmill arrives wholly installed, and you can start your workouts right away. Thoroughly fed up with this situation and I regret purchasing the equipment from this bunch. Bluefin did not explain how to package the item properly and the item was damaged in transit when sending the unit back for repairs. With a maximum speed of 12km/h, an 18% gradient range incline & 16 in-built training programmes - the Kick 2.0 offers high quality & professional fitness performance. Due to the increased demand on email enquiries, we switched our phone lines off to keep up with demand and focus on getting quicker replies to all email sent. You can plant your treadmill directly in front of the TV or store it in the basement where your workouts wonât be disturbed. © 2020 FitnessReview.co.uk. I ordered a vibration plate and needed to cancel it and I was able to return directly with the courier that delivered the equipment without any cost. Hi Dawn, thanks for your feedback and please accept my apologies for what happened regarding your order. Our returns policy applies to customer returns that have been sent/packaged adequately and we would never refuse to accept a return if the item arrived with damage to the packaging or the item. Hi Ria, I am so sorry to see that we have upset you - this is never our intention to make any customer feel this way. I have already requested a refund, and advised if it ever turns up I will send it straight back. The company launched in 1981 and grew into a leading international supplier of treadmills, exercise bikes, and other cardio trainers for both residential and commercial use. Hi Steve, so sorry about all of this. If you wish to call us, please do so and we can explain all about the changes made and why Bluefin are a great choice for your fitness needs :), Hey Sandy - so sorry about that. On the contrary, the Sole F63 is an excellent treadmill for walkers and joggers, though it may not be the right treadmill for a regular runner. It's in the top 3 bestselling vibration platform machines and has dozens of popular alternatives in the same price range, such as Confidence Fitness NHCFV-2000 or LifePro 3D Plate Exercise.. Discover our products and offers! It is in line with many budget and walking treadmills in the lower price range. You can see the full picture gallery and check out the feedback from both cardio and âdeskâ users over on this dedicated amazon.co.uk product page â check it out for yourself now! When you click links and buy from amazon, we may receive commission. This treadmill has a sleek design and will sit snugly under most standing desks. Bluefin Fitness has collected 1030 reviews with an average score of 4.37. Confidence Fitness TP-1 Electric Treadmill Folding Motorised Running Machine â Black Amazon.co.uk Price: £ 259.99 (as of 07/12/2020 03:09 PST- Details ) Product prices and availability are accurate as of the date/time indicated and are subject to change. Read honest and unbiased product reviews from our users. Customer support are telling me they have not recieved the returns despite their courier collecting over 2 weeks ago. Just want my money back and to not deal with such disgraceful customer service again❗I should have checked the customer reviews before buying I've been in contact with UPS and Bluefin but they're both 3rd party they said⚠️⚠️⚠️So who should I contact to get my money back❓❓❓❗That's a shame ❗❗❗. There are speakers built in. This comes into its own when you are using this treadmill as a walking desk. That anti-static running surface makes difference too. (more…). I have emailed constantly and only had one reply and that's from the delivery company SUP offering a replacement when I send it back. Our support team have some handy step by step photo guides for how to do this. Bluefin Fitness KICK Innovative High-Speed Folding Treadmill Buy now on Amazon! Bluefin Fitness: The UK's No.1 Supplier of vibration plate, rowing machine, treadmill, exercise bike, spinning bike, etc! Anyone who has suffered from jolts after using other desk treadmills will understand this immediately. 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